CA-Complaint Form

State of Missouri Office of Child Advocate

P.O. Box 809 Jefferson City, MO 65102

Toll Free Number: (866) 457-2302

TDD: (800) 735-2966

E-Mail: oca@oca.mo.gov

We serve 5 main functions:

Review foster care case management;
Review unsubstantiated hotline cases;
Mediate between parents and schools regarding abuse allegations in a school setting;
Review child fatalities for children and families that have had a history with the Children’s Division; and
Provide information and referrals for families needing services.

To begin a review, fill out the complaint form in this document and return it to our office by mail, e-mail, or call our toll free number.

The Office of Child Advocate is not an emergency intervention service. If you are calling about a case in need of immediate action, call the Missouri Child Abuse and Neglect Hotline number: 1-800-392-3738, call 911, or call your local law enforcement agency.

General Information

Date of Complaint

Last Name

First Name

Middle Initial

Street Address

City

State

Zip

Day Phone

Evening or Message Phone

Email Address

Who is the child's parent?

If there is more than one parent, please press the "+" button below and provide this same information for the other parent.

Last Name

Middle Initial

First Name

Street Address

Apartment Number

City

State

Zip

Day Phone

Evening or Message Phone

Who is the child?

If there is more than one child in the family, please press the "+" button below and provide this same information for the other child(ren).

Last Name

Middle Initial

First Name

Gender

Age

Date of Birth

Optional Information:

DCN #

Race

What is your complaint?

Example: "My nephew was placed in foster care on December 16, 2002. My nephew's caseworker is refusing to place him with me because my husband has a criminal record"

Briefly describe your concern.

Please describe the reason you think the agency action or inaction was wrong or unreasonable?

Include as many facts as you can. If you need more room, you may attach additional sheets of paper and submit materials or copies of documents that support your complaint. Please do not send original documents

What action are you seeking to resolve your complaint?

Example: "I want the caseworker to reconsider letting my nephew live with me."

Please be as specific as you can.

You may need to provide supporting documents. Please click "Attach" to select them now.

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